These Terms of Service (“Terms”) govern your access to and use of Crew Shirts, including our website at getcrewshirts.com, our design generation tools, and our apparel fulfillment service (together, the “Service”). By creating an account, placing an order, or otherwise using the Service, you agree to these Terms.
Crew Shirts is operated from Louisville, Kentucky, United States.
1. Eligibility
You must be at least 18 years old and legally able to enter into a binding contract to use Crew Shirts. The Service is currently offered in the United States. You agree to provide accurate, current, and complete information when creating an account or placing an order.
2. Your account
You are responsible for safeguarding your account credentials and for any activity under your account. Notify us immediately at [email protected] if you suspect unauthorized access. You may not share your account with anyone else.
3. The Service
Crew Shirts uses AI to generate apparel designs from inputs you provide and arranges for printing and shipping through third-party fulfillment partners. We may update, modify, or discontinue features from time to time. We will give reasonable notice of material changes that affect existing orders.
4. AI-generated content and intellectual property
4.1 Your inputs
You retain ownership of the inputs you provide (business names, prompts, references). You grant Crew Shirts a worldwide, royalty-free license to use those inputs as needed to operate the Service, including transmitting them to AI providers to generate designs.
4.2 Generated designs
Subject to your compliance with these Terms and payment for any related order, you receive a worldwide, non-exclusive license to use the AI-generated designs created from your inputs for your own commercial purposes (printing them on shirts, displaying on social media, using as a logo). We retain the right to use anonymized versions of generated designs internally to evaluate and improve our prompts and model selection.
4.3 Your warranties
You represent and warrant that your inputs and any imagery references you upload do not infringe the intellectual-property rights of any third party, do not contain trademarks you don't have permission to use, and don't violate any law or these Terms. You will indemnify us for claims arising from your inputs.
4.4 Our platform
The Crew Shirts website, branding, software, and all other materials provided as part of the Service (other than your inputs and the designs they generate) are owned by Crew Shirts and protected by copyright, trademark, and other intellectual-property laws. You may not copy, modify, distribute, reverse engineer, or create derivative works of the platform.
5. Pricing and payment
- Prices are listed in U.S. dollars and may change at any time. Changes do not apply to orders already paid for.
- Payments are processed by Stripe under their terms of service. By paying, you authorize us (through Stripe) to charge your selected payment method for the order total plus any applicable taxes and shipping.
- Applicable sales taxes will be added at checkout where required by law.
- Subscriptions and token packs are billed as described at the point of purchase. Subscriptions renew automatically until canceled from your account.
6. Shipping, returns, and refunds
6.1 Shipping
We currently ship within the United States only. Orders typically leave our fulfillment partner within 5-7 business days of submission. Carrier delivery times are estimates and not guaranteed.
6.2 Quality issues
If your order arrives defective, damaged in transit, or materially different from the design you approved, contact us within 30 days of delivery with photos and we'll replace or refund the affected items at no charge to you.
6.3 Customer-side mistakes
Wrong sizes, wrong shipping address, or change-of-mind returns are the customer's responsibility. We'll do our best to catch errors before printing, but once an order is submitted to fulfillment we cannot guarantee changes.
7. Prohibited use
You agree not to use the Service to:
- Create or distribute content that infringes the intellectual- property rights of others, including trademarked logos, copyrighted imagery, or characters you do not have rights to.
- Create hateful, threatening, sexually explicit, or otherwise unlawful content.
- Attempt to bypass our generation safety filters, scrape data, or reverse-engineer our prompts or models.
- Resell access to the Service or wholesale-resell designs as your own production tool.
We may refuse, cancel, or remove any order or generated design that violates these rules.
8. Disclaimers
The Service is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that AI-generated designs will meet any particular aesthetic or commercial standard.
9. Limitation of liability
To the fullest extent permitted by law, in no event will Crew Shirts or its officers, directors, employees, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from or related to your use of the Service. Our total liability for any claim arising from or related to the Service will not exceed the greater of (a) the amount you paid us in the twelve months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
10. Indemnification
You agree to indemnify and hold Crew Shirts harmless from any claim, demand, loss, or expense (including reasonable attorney's fees) arising from your use of the Service, your inputs or generated designs, or your breach of these Terms.
11. Termination
You can stop using the Service at any time by deleting your account. We may suspend or terminate your account if you breach these Terms, misuse the Service, or for any other reason at our reasonable discretion. Sections that by their nature should survive termination will survive.
12. Governing law and disputes
These Terms are governed by the laws of the Commonwealth of Kentucky, without regard to its conflict-of-law principles. We'd much rather resolve issues informally, so please email us first at [email protected]. If a dispute cannot be resolved informally, you agree to bring it exclusively in the state or federal courts located in Jefferson County, Kentucky, and you consent to personal jurisdiction there.
13. Changes to these Terms
We may update these Terms from time to time. When we do, we'll update the “Effective” date at the top and, for material changes, notify you by email or a banner on the site. Continued use of the Service after a change means you accept the updated Terms.
14. Contact
Questions about these Terms? Email us at [email protected].